Terms and conditions

About these terms

This website is operated by HydroForce, [COMPANY NUMBER AND REGISTERED OFFICE]. Using the site means you accept these terms.

[Supply terms below are a draft shape only. Conditions of sale — payment terms, delivery, container ownership and deposits, title and risk, liability and returns — should be drafted or reviewed by your solicitor before launch, particularly for food and clinical customers.]

Information on this site

We keep the site as accurate as we can, but nothing on it is an offer or a contract. Volumes, formats, typical usage figures and any indicative pricing shown are guides. The rate, lead time and specification that apply to you are the ones in the written quotation we send.

The volume planner and usage estimator are rough guides based on typical figures. They are not a quotation and should not be relied on for budgeting or for sizing a regulated process.

Our water

We supply purified water produced by reverse osmosis and deionisation. It is process and cleaning grade. It is not drinking water, and it is not supplied as laboratory-distilled or pharmaceutical grade water.

Where your equipment, process or regulatory framework specifies a water grade or feed water standard, it is your responsibility to check that what we supply meets it. Tell us the requirement when you enquire and we will tell you honestly whether we are the right supply.

[Confirm what specification, reading or certificate is issued with an order.]

Orders and supply

• Quotations are valid for [period] unless stated otherwise.
• Payment terms: [confirm].
• Delivery area and charges: [CONFIRM RADIUS].
• Containers: [confirm ownership, deposits, exchange and cleaning responsibilities].
• Storage is your responsibility once supply has been delivered or collected. Keep containers sealed and out of direct sunlight; purified water will pick up contaminants from anything it is left open to.

Liability

[To be drafted with your solicitor. Nothing should exclude liability for death or personal injury caused by negligence, or for fraud.]

Intellectual property

The content, design and images on this site belong to HydroForce or are licensed to us. You may not reproduce them without permission.

Governing law

These terms are governed by the law of England and Wales.